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Terms & Conditions
Effective Date: August 3, 2026
These Terms, Conditions, Sales Policies, and Privacy Policy govern your access to and use of the Liana Rose Wine website, online store, educational materials, services, and related features.
This website is operated by Liana Rose Wine LLC, referred to in this policy as “Liana Rose Wine,” “LRW,” “we,” “us,” or “our.”
By accessing this website, creating an account, purchasing a product, downloading content, submitting an inquiry, joining our mailing list, or booking a service, you agree to these terms. If you do not agree, please do not use the website or purchase our products or services.
Terms & Conditions
1. WEBSITE PURPOSE
Liana Rose Wine provides wine education, digital and physical educational products, creative services, photography and videography services, marketing services, and other wine-related content and resources.
Unless expressly stated otherwise, products offered through this website do not include alcoholic beverages.
We may add, remove, modify, suspend, or discontinue website content, products, services, or features at any time.
2. ELIGIBILITY
You must be at least 13 years old to use the website. You must be at least 18 years old, or the age of legal majority where you live, to make a purchase or enter into a service agreement without the involvement of a parent or legal guardian.
By placing an order or booking a service, you represent that the information you provide is accurate and that you are legally authorized to use the selected payment method.
3. EDUCATIONAL DISCLAIMER
Content provided by Liana Rose Wine is intended for general educational and informational purposes.
Wine, viticulture, enology, laboratory, cellar, vineyard, food, business, and production information may vary depending on the specific product, facility, location, equipment, conditions, and applicable regulations.
Our content is not a substitute for professional, legal, medical, safety, regulatory, agricultural, laboratory, or technical advice specific to your circumstances.
You are responsible for evaluating whether any information is appropriate for your situation and for following applicable laws, product instructions, workplace procedures, and safety requirements.
We make reasonable efforts to provide accurate information, but we do not guarantee that every statement will be complete, current, error-free, or suitable for every purpose.
4. WEBSITE USE
You agree not to:
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Use the website for unlawful, fraudulent, or abusive purposes.
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Attempt to gain unauthorized access to the website, customer accounts, servers, or connected systems.
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Upload malware, harmful code, automated scraping tools, or disruptive material.
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Copy, reproduce, distribute, sell, republish, or commercially exploit protected website content without permission.
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Misrepresent your identity or your relationship with another person or organization.
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Interfere with the operation, security, or availability of the website.
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Use our products, downloads, photographs, graphics, or educational materials to train an artificial intelligence system or create competing commercial materials without written permission.
We may restrict or terminate access when we reasonably believe a user has violated these terms or misused the website.
5. ACCOUNTS AND MEMBERSHIP FEATURES
Certain website features may allow you to create a Liana Rose Wine Wix member account.
You are responsible for maintaining the confidentiality of your login information and for activity occurring through your account. Please notify us promptly if you believe your account has been accessed without authorization.
We may suspend or close accounts that contain false information, violate these terms, infringe intellectual property rights, or create security or legal concerns.
Creating a free website account does not guarantee continued access to any particular resource, benefit, product, or service unless otherwise stated.
6. PRODUCT INFORMATION AND PRICING
We make reasonable efforts to display product descriptions, images, dimensions, colors, features, prices, and availability accurately. Colors and appearance may vary depending on your device, screen settings, printing process, and materials.
Prices are listed in the currency shown at checkout and may change without notice. Applicable taxes, shipping charges, customization fees, and other charges will be displayed before the order is completed whenever reasonably possible.
Placing an order does not guarantee acceptance. We may cancel or refuse an order because of inventory errors, pricing errors, suspected fraud, payment issues, shipping limitations, or other reasonable business concerns. If we cancel a paid order, we will refund the amount paid for the cancelled portion.
7. PAYMENT PROCESSING
Payments may be processed through Wix Payments or another third-party payment provider displayed at checkout.
Payment providers may collect and process billing information according to their own terms and privacy policies. Liana Rose Wine generally does not receive or store your complete payment-card number.
You authorize us and the applicable payment provider to charge the payment method you submit for the total amount shown at checkout or stated in an accepted proposal or invoice.
8. PHYSICAL PRODUCT ORDERS
Order Processing
Estimated processing and shipping times are provided for convenience and are not guaranteed delivery dates. Custom, handmade, personalized, printed-on-demand, or preorder products may require additional processing time.
We are not responsible for delays caused by carriers, weather, incorrect addresses, customs procedures, supply interruptions, or events outside our reasonable control.
If we are unable to ship an order within the stated or legally required period, we will provide any notice, cancellation option, or refund required by applicable law.
Shipping Information
Customers are responsible for providing a complete and accurate shipping address. Additional shipping charges caused by an incorrect address, refused delivery, or unclaimed shipment may be the customer’s responsibility.
Ownership and risk of loss generally transfer when the order is delivered to the address provided, except where applicable law provides otherwise.
International customers are responsible for applicable customs charges, duties, import taxes, and local requirements unless checkout specifically states otherwise.
9. RETURNS FOR PHYSICAL PRODUCTS
Unless a product listing states a different policy, eligible physical products may be returned within 14 calendar days after confirmed delivery.
To qualify for a return, the product must be:
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Unused, unworn, unwashed, and undamaged.
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In substantially the same condition in which it was received.
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Returned with its original packaging, tags, components, and accessories.
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Accompanied by proof of purchase.
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Approved for return before it is shipped back.
To request a return, contact info@lianarosewine.com with your order number and reason for the return. Do not send a return without first receiving instructions.
Unless the product was damaged, defective, or incorrectly fulfilled, the customer is responsible for return shipping costs. Original shipping charges are not refundable.
Refunds are issued to the original payment method after the return has been received and inspected. Processing times may vary depending on the bank or payment provider.
10. PRODUCTS THAT ARE NOT RETURNABLE
The following products are final sale unless they arrive damaged, defective, materially different from their description, or applicable law requires otherwise:
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Customized or personalized products.
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Made-to-order products.
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Digital downloads and electronically delivered products.
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Gift cards.
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Clearance or final-sale products.
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Products that have been used, altered, washed, damaged, or returned incomplete.
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Products identified as nonreturnable before purchase.
This return policy does not limit any nonwaivable legal rights relating to products that are defective, damaged, misrepresented, or not delivered.
11.DAMAGED, DEFECTIVE, OR INCORRECT ORDERS
Please inspect physical products promptly after delivery.
If an order arrives damaged, defective, incomplete, or incorrect, contact info@lianarosewine.com as soon as reasonably possible, preferably within seven days after delivery. Include the order number, a description of the issue, and clear photographs when applicable.
Depending on the circumstances, we may offer a replacement, repair, store credit, partial refund, or full refund. We may require the original product to be returned before issuing a replacement or refund.
12. DIGITAL PRODUCTS
Digital products may include guides, workbooks, templates, flashcards, posters, printable materials, courses, videos, photographs, graphics, or other downloadable or electronically delivered content.
Because digital products are made available immediately or shortly after purchase, digital product sales are final and are not eligible for return, exchange, or change-of-mind refund after access or delivery, except where required by law.
Please contact us if:
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You were charged more than once for the same purchase.
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The file is corrupted or materially defective.
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You did not receive the access information.
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The purchased file is materially different from its description.
We will make reasonable efforts to correct the issue, restore access, replace the file, or provide an appropriate refund when the product cannot be delivered as described.
13. SERVICES, PROJECTS, AND BOOKINGS
Services may include photography, videography, drone services, marketing, social media management, consulting, education, graphic design, custom artwork, content production, or similar professional work.
Specific services may be governed by a separate proposal, estimate, statement of work, invoice, or written contract. If that document conflicts with these website terms, the project-specific document will control for that project.
Deposits
Unless a proposal or contract states otherwise, a deposit equal to 50% of the estimated project fee is required to reserve a project date, production period, or service capacity.
The deposit is applied toward the total project price. Deposits are generally nonrefundable to the extent permitted by law because LRW reserves time, limits other bookings, performs administrative work, and may begin planning or preparation after payment.
A project is not considered booked until the required deposit and requested agreement have been received.
Client Cancellation
If the client cancels a project:
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The deposit may be retained to cover reserved time, administration, planning, preparation, and reasonably anticipated losses.
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The client remains responsible for work already completed and approved non-cancellable expenses.
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Any amount paid beyond the deposit and amounts already earned will be refunded when applicable.
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No refund will be issued for completed or delivered services.
These terms do not permit LRW to retain an amount that would constitute an unlawful penalty under applicable law.
Rescheduling
Rescheduling requests are subject to availability and must be submitted in writing.
We will make reasonable efforts to accommodate a requested date change. A new deposit or rescheduling charge may be required when notice is insufficient, expenses have already been incurred, a date cannot reasonably be rebooked, or the project has previously been rescheduled.
Weather-dependent photography, drone, vineyard, or outdoor work may be rescheduled when LRW determines that weather, safety, legal, equipment, location, or flight conditions make the work inadvisable.
Cancellation by Liana Rose Wine
If LRW must cancel a project and cannot provide a reasonable replacement date or alternative arrangement, we will refund amounts paid for services that were not performed.
LRW will not be responsible for indirect losses caused by cancellation, including lost profits, travel expenses, missed opportunities, or fees owed to unrelated vendors, except where applicable law requires otherwise.
Scope Changes and Additional Work
The price includes only the services, deliverables, revisions, locations, usage rights, and schedule stated in the applicable proposal or agreement.
Requests that materially change the scope may require a revised timeline and additional fees. Additional work must be approved in writing before it is performed whenever reasonably possible.
Client Responsibilities
Clients are responsible for:
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Providing accurate instructions, information, brand assets, approvals, and access.
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Obtaining location permissions, releases, licenses, or authorizations assigned to the client under the project agreement.
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Reviewing drafts and providing feedback within the requested timeframe.
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Ensuring that submitted materials do not infringe another party’s rights.
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Paying invoices according to their stated due dates.
Delays in client feedback, access, approvals, or materials may extend the project timeline.
Final Payment and Delivery
Unless otherwise stated, remaining balances are due by the invoice due date and may be required before final high-resolution files, unwatermarked materials, publication rights, or final deliverables are released.
We may pause work or withhold final delivery while an invoice remains overdue.
14. PROMOTIONAL CODES
Promotional codes:
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Must be used before their expiration date.
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Cannot be redeemed for cash.
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Cannot be combined unless expressly permitted.
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May be limited to specified products, customers, or purchase amounts.
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May be cancelled when obtained or used fraudulently.
15. INTELLECTUAL PROPERTY
The website and its contents are owned by or licensed to Liana Rose Wine and are protected by copyright, trademark, and other intellectual property laws.
Protected content may include:
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The Liana Rose Wine name and branding.
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Logos and visual identities.
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Photographs and videos.
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Illustrations, graphics, layouts, and artwork.
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Educational writing and course materials.
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Downloadable guides, posters, flashcards, and templates.
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Website text and design.
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Product names, series names, and original concepts.
You may view the website and use purchased materials only as permitted by these terms or a separate written license.
No license to use our trademarks, branding, photographs, or copyrighted materials is granted merely because you visit the website, purchase a product, link to the website, or share our social media content.
16. USER-SUBMITTED MATERIALS
When you voluntarily submit a review, testimonial, photograph, comment, message, tag, or other content, you represent that you have the right to submit it and that it does not violate another person’s privacy, copyright, trademark, or other rights.
We will request permission before using identifiable customer content in advertising when permission is legally required or when the intended use materially differs from the context in which it was submitted.
We may remove website comments, reviews, or submissions that are unlawful, misleading, abusive, infringing, irrelevant, or inappropriate.
17. THIRD-PARTY LINKS AND SERVICES
The website may contain links to or integrations with third-party websites, applications, social media platforms, payment processors, shipping carriers, analytics providers, or other services.
We do not control third-party services and are not responsible for their content, security, availability, terms, or privacy practices. Accessing a third-party service is at your own discretion and may be governed by separate terms and policies.
18. AFFILIATE LINKS AND SPONSORED CONTENT
Some website content may contain affiliate links, sponsored placements, gifted products, or paid partnerships.
When applicable, we will provide a disclosure reasonably close to the relevant recommendation or promotional content.
We may receive compensation or another benefit when you use certain links or purchase featured products.
Compensation does not guarantee a positive review or recommendation.
19. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, the website, content, products, downloads, and services are provided on an “as is” and “as available” basis.
We do not guarantee that:
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The website will always be available, uninterrupted, or error-free.
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Every file will be compatible with every device, printer, application, or software version.
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Educational information will produce a specific result.
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Website content will always remain available.
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Third-party links or services will function as expected.
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Products will appear exactly the same on every screen or after every printing process.
Nothing in these terms excludes warranties or consumer rights that cannot legally be waived.
20.LIMITATION OF LIABILITY
To the fullest extent permitted by law, Liana Rose Wine LLC and its owners, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the website, products, services, downloads, third-party services, or reliance on educational content.
Where liability cannot be excluded entirely, our aggregate liability will not exceed the greater of:
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The amount you paid to Liana Rose Wine for the product or service giving rise to the claim; or
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One hundred United States dollars.
These limitations do not apply to liability that cannot legally be limited, including any rights or remedies that applicable consumer law makes nonwaivable.
21. PRIVACY POLICY
Information We Collect
Depending on how you use the website, we may collect:
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Your name.
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Email address.
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Telephone number.
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Billing and shipping address.
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Account and login information.
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Order, invoice, transaction, and service-inquiry information.
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Information submitted through forms, surveys, comments, messages, or account features.
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Marketing preferences and mailing-list activity.
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Device, browser, approximate location, and internet-protocol information.
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Website activity, referring pages, pages viewed, and interactions.
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Cookie identifiers and similar technical information.
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Information you voluntarily submit in connection with a project, contest, review, application, or collaboration.
Payment information is processed through Wix Payments or another payment provider. Those providers may collect additional financial and identity-verification information under their own privacy policies.
How Information Is Collected
Information may be collected when you:
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Visit or interact with the website.
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Create a member account.
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Complete a form.
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Subscribe to the mailing list.
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Download a free resource.
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Purchase a product.
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Request a quote or book a service.
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Contact us by email or through social media.
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Participate in a survey, promotion, or event.
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Accept cookies or interact with analytics and advertising technologies.
Some technical information is collected automatically through cookies, pixels, logs, analytics tools, and similar technologies.
How We Use Information
We may use personal information to:
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Operate, maintain, secure, and improve the website.
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Process purchases, payments, deliveries, and returns.
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Provide downloads, account features, and customer support.
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Respond to inquiries and prepare service proposals.
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Manage projects, bookings, contracts, and invoices.
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Send transactional messages relating to an order, download, account, or service.
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Send educational updates, announcements, promotions, and marketing communications when permitted.
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Personalize website content and evaluate website performance.
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Measure advertising and marketing effectiveness.
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Detect fraud, misuse, security incidents, or technical problems.
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Maintain business, tax, accounting, and legal records.
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Enforce our terms and protect our legal rights.
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Comply with legal obligations and lawful requests.
Wix Website Platform
This website is hosted through Wix.com.
Wix may store website information and visitor data on servers or through service providers located in different jurisdictions. Wix provides the technical platform, website features, databases, checkout tools, security functions, and other services used to operate the website.
Information may therefore be processed by Wix according to Wix’s own terms, privacy policy, and data-processing practices.
Service Providers
We may share information with service providers that assist with legitimate business operations, including:
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Wix and Wix applications.
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Payment processors and financial institutions.
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Email marketing providers.
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Shipping and fulfillment providers.
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Website analytics providers.
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Advertising and social media platforms.
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Cloud storage and business software providers.
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Accountants, attorneys, insurers, and professional advisers.
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Contractors assisting with website, customer-service, or project operations.
These parties may process information only as necessary to provide their services, satisfy their legal obligations, or protect their systems and rights.
Sale or Sharing of Personal Information
Liana Rose Wine does not sell personal information in exchange for money.
However, certain analytics, advertising, social media, cookie, or tracking activities may be legally classified as a “sale,” “sharing,” or disclosure of personal information under some state privacy laws, even when no money is exchanged.
Where legally required, visitors may manage nonessential cookies or submit an opt-out request through the website’s cookie settings, privacy controls, or “Do Not Sell or Share My Personal Information” link.
Cookies and Similar Technologies
The website may use essential and nonessential cookies.
Essential cookies support functions such as website security, account access, shopping carts, checkout, and network operation.
Nonessential cookies may be used for:
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Website analytics.
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Audience measurement.
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Advertising.
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Social media integrations.
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Personalization.
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Remembering visitor preferences.
Where required, nonessential cookies will be activated based on the choices made through the website’s cookie banner or consent tool.
You may also control cookies through your browser settings. Disabling cookies may prevent certain website features from working correctly.
Email Marketing
When you subscribe to the mailing list, request a free resource, or affirmatively agree to receive marketing, we may send educational content, business updates, product announcements, and promotional emails.
Where required, joining the mailing list will be separate from agreeing to receive a requested download or completing a purchase.
You may unsubscribe at any time by selecting the unsubscribe link included in a marketing email or by contacting us at info@lianarosewine.com
Unsubscribing from marketing does not prevent us from sending necessary transactional messages concerning an existing order, account, service, payment, or legal matter.
Legal Disclosures
We may disclose information when reasonably necessary to:
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Comply with a law, regulation, court order, subpoena, or lawful governmental request.
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Investigate fraud, security incidents, unlawful activity, or violations of these terms.
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Protect the safety, rights, property, or security of LRW, our customers, or others.
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Establish, exercise, or defend legal claims.
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Complete a merger, financing, restructuring, sale, or transfer of all or part of the business, subject to appropriate privacy protections.
Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing products or services, maintaining business and tax records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal obligations.
Different categories of information may be retained for different periods.
Information stored through Wix or third-party services may also be subject to those providers’ retention and backup practices.
Data Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we process.
Payments made through the Wix checkout environment are handled through payment systems designed to meet applicable payment-card security standards.
No website, database, email system, or internet transmission can be guaranteed to be completely secure. You submit information online at your own risk and should use appropriate precautions when creating passwords or communicating sensitive information.
Your Privacy Choices and Rights
Depending on where you live, you may have the right to:
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Request access to certain personal information.
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Request correction of inaccurate information.
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Request deletion of certain information.
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Request a portable copy of certain information.
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Withdraw consent where processing is based on consent.
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Opt out of certain targeted advertising, sharing, or sales.
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Object to or restrict certain processing.
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Appeal the denial of a privacy request.
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Unsubscribe from marketing communications.
To make a privacy request, contact info@lianarosewine.com with the subject line “Privacy Request.”
We may need to verify your identity before completing a request. We may retain information when required by law or when a legal exception applies.
Requests involving information collected through third-party applications, analytics providers, social media platforms, or advertising tools may also need to be directed to those providers.
Children’s Privacy
The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has submitted personal information, contact us so that we can review and, when appropriate, delete the information.
International Visitors
If you access the website outside the United States, your information may be transferred to and processed in the United States or other countries where Wix and our service providers operate.
Privacy laws and protections in those jurisdictions may differ from those in your home country.
22. GOVERNING LAW
These terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.
Any legal proceeding relating to these terms, the website, or a purchase or service must be brought in a court with proper jurisdiction in Grand Traverse County, Michigan, unless applicable consumer law requires another location or procedure.
Before beginning formal legal proceedings, both parties agree to make a reasonable good-faith effort to resolve the dispute through written communication.
23. CHANGES TO THESE TERMS
We may update these terms periodically to reflect changes in our business, website features, products, services, technology, or legal obligations.
The effective date at the top of the page indicates when the terms were most recently revised. Updated terms become effective when posted unless a later date is stated.
Changes will not retroactively alter an existing signed service agreement unless permitted by that agreement or accepted by both parties.
24. SEVERABILITY
If any provision of these terms is found to be invalid or unenforceable, that provision will be limited or removed only to the extent necessary.
The remaining provisions will continue in effect.
25. NO WAIVER
A failure to enforce a provision of these terms does not waive the right to enforce that provision or another provision in the future.
26. ENTIRE AGREEMENT
These terms, together with applicable product listings, accepted proposals, invoices, licenses, and written service agreements, constitute the agreement between you and Liana Rose Wine regarding the relevant website use, product, or service.
27. CONTACT INFORMATION
Questions about these terms, an order, a return, or a privacy request may be sent to:
Liana Rose Wine LLC
Email: info@lianarosewine.com
Location: Michigan, United States
Alcohol Responsibility Disclaimer
Liana Rose Wine is an educational and lifestyle brand that shares information, stories, and creative content related to wine, viticulture, enology, and the broader wine industry.
Any content involving alcohol consumption is intended only for adults who have reached the legal drinking age in their country or jurisdiction. Please enjoy wine responsibly and comply with all laws and regulations applicable to your age and location. Liana Rose Wine does not encourage excessive, unsafe, or unlawful alcohol consumption.
If you or someone you know is concerned about their relationship with alcohol, support is available. In the United States, visit the NIAAA Alcohol Treatment Navigator to find evidence-based treatment resources. If you are experiencing emotional distress or a crisis, call 988 or text 988. Visitors outside the United States should contact an appropriate addiction-support, healthcare, or crisis service in their country of residence.